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GeminiandScales Shipping and Delivery Policy

Shipping and Delivery Policy

GeminiandScales is committed to delivering our customers' orders quickly and reliably. This policy outlines the shipping and delivery processes for customers shopping on the website.

Order Processing

  • Your order will be processed as soon as your payment is confirmed.

  • Processed orders are typically prepared and shipped within 1-2 business days.

  • Once your order is prepared, you will receive a shipping tracking number.

Shipping Process

  • Orders are shipped via DHL or UPS shipping services.

  • Shipping time may vary depending on the delivery address and chosen shipping options.

  • Depending on the delivery address, orders are generally delivered within 3-7 business days.

Shipping Fees

  • Shipping fees may vary based on the order value and delivery address.

  • The average shipping fee is $30, which may vary depending on the product and delivery address.

Delivery Address Changes

  • If you need to change the delivery address after placing your order, you can contact us through the contact section.

  • Address changes can be made if the order has not yet been shipped.

Delivery Issues and Returns

  • If you encounter any issues during delivery, please contact us immediately.

  • In case of damaged or missing items, customer service will assist you.

International Delivery

  • Additional shipping times and fees may apply for international deliveries.

  • Customs duties and import taxes are the responsibility of the customer.

Contact Information

If you have any questions regarding our shipping and delivery policy, please feel free to contact us:

[Name & Surname]
[Phone Number]
[Email Address]

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